Archive for June 18th, 2011

I know a just joined Microsoft marketing manager, he represents our products for a trade show. Come back, who cheerfully sent an E-mail to the entire product group. He said: "I am pleased to tell you, we in this exhibition won the exciting results. Ten awards we include nine. Let’s go to celebrate!" But, he didn’t expect, in one hour, he received more Microsoft Office 2007 than ten seal letter. Everyone ask him: "don’t get is what a prize? Why not tell us? Why didn’t get the prize? What we get them? How about next year to get the first ten prize?" He told me, in that moment, he just understand why is Microsoft will succeed.

Self criticism in the company has already been systematized. Each product is out, there will be a special time out to empty the production team "post mortem-do", that is, the systematic "self-criticism". All team members will be asked, what place could do better, every action and decided to will be analysis, the results will announce in the company, to help the other groups to avoid the same problems, let the company’s project can more do well.

Bill. Gates to encourage the staff to speak freely, the development of the company, the existing problems, and even the weaknesses of the boss, unreservedly criticism, advice or proposal. He said: "if anyone can put forward the suggestion that, that means everybody are concerned about the company, the company will have a future." Microsoft Office 2010 developed satisfaction survey software, every year at least once a employee satisfaction survey, let employees on condition of anonymity because of the company, leadership, the boss and so on various aspects for feedback. There are multiple choice questions (for example: "I am my vice President have confidence. Following choose a: very agree, consent, no comments, don’t agree with, very not agree), also have question and answer (for example: do you have any advice for the company strategy?). Each manager will get various feedback and objective allocation. Bill, Steve, other senior leaders and personnel room will be carefully study each group and manager of the results, how to improve the plan.

 

 

(1) the company support all equal

Senior personnel basically do not have "privilege", still want to back to E-mail, himself coffee, find a parking space, everyone’s office basically all the same size. Once, some from China visit Microsoft professor waiting for listening to Office 2007 JimGray (invention of the database, the winner of the famous scientists TuLingJiang, the director of the California research institute) speech to see a hair, huafa old man lay on the floor wiring, thought he was just a worker. And he got up he, we were surprised to find, he is the speaker JimGray. These are very shocked by professor, but even such people are Jim yourself by computer line. Microsoft is such an advocate technology, everyone is equal.

(2) the company claims that "open the door and policy"

That is, anyone can find anyone talk about any topic, of course, nobody can send E-mail to anyone. Once there was a new employee to drive to work into the bill. Gates stopped to new car. She was frightened to ask the boss to do, the boss said: "you send an email just apologize." She send an email, in one hour, bill not only reply to tell her, don’t worry, as long as no hurt people good, also to her to join the company welcome.

A company can reduce the equality of the internal information jams, increase the master spirit of all employees, also can more quickly found the company in the development of issues. Equal companies can claim to be the necessary platform Microsoft.

(3) self-criticism, the pursuit of excellence

Microsoft culture is one of the features of Office 2010 self-criticism. In the science and technology of the leap development trend exponentially today, not willing to criticize his own, don’t admit his mistake, not the pursuit of excellence in the company will face perish.